Contact.

What to email about

• Refunds and billing — the policy says what we refund and how fast.
• Deleting your account or your data — see Privacy. A written request is enough; no sign-in needed.
• A listing that is wrong, duplicate, or copied from you.
• Advertising, partnerships, press, or a question here.

Usually faster than email

Product feedback and bug reports go through the feedback page if you are signed in — that reaches the same inbox with your account and browser attached, which is usually all we need to reproduce it.

Report a listing from the listing itself: open the product page and use Report. A moderator reviews it in the same queue as ownership claims, so it is tracked better than a loose email.

If a product is yours and it is listed without you, claim it from that product page instead of writing in — the claim carries your link as proof.

If you do email

Send the URL you are talking about and what you would like us to do. For billing, add the email used at checkout and the payment ID (it starts with pay_) if you have it.

We reply within 2 business days, usually sooner. Nothing here moves a product’s rank: votes are never for sale, and a support thread will not change a position on the board.